Refund Policy

Last Updated: 5 Oct 2024

Thank you for shopping at digitprod.store. We appreciate your interest in our digital products and strive to ensure customer satisfaction. However, please be aware of the following policy regarding refunds:

1. No Refunds for Digital Products

Due to the nature of our digital products, all sales are final. Once a digital product has been purchased and the download link has been provided, we cannot offer refunds, exchanges, or cancellations. Digital products are considered “used” after they have been downloaded or accessed, making them ineligible for return.

2. Exceptions

We only offer refunds under the following exceptional circumstances:

• If you purchased the same product more than once by mistake.
• If the file is corrupted and cannot be accessed, and we are unable to provide a functional version of the product within 7 business days.

3. Contacting Us

If you experience any issues with your purchase or have questions about this refund policy, please reach out to our support team at contact@digitprod.store. We are committed to resolving any technical problems and ensuring your experience with us is positive.

4. Chargebacks and Disputes

Initiating a chargeback or payment dispute without contacting us first is considered a violation of our policy. We kindly ask that you reach out to us before taking any such action, as most issues can be quickly resolved.